App and Account
Frequently Asked Questions regarding the My Parcel Locker App and Account
You can use My Parcel Locker without any cost if you collect your parcels within the free pick up timeframe* If your free collection timeframe lapses, My P...
Wed, 21 Apr, 2021 at 10:08 AM
If you are trying to sign up for the My Parcel Locker app most of the time the verification code will be kept inside your letterbox/mailbox on a sticker (no...
Tue, 26 Oct, 2021 at 10:24 AM
The My Parcel Locker system uses a "Token" system to deduct and pay for any storage fees, please see the table below for the cost of the tokens. ...
Sat, 30 Mar, 2024 at 11:17 AM
Simply follow the step-by-step instructions below and watch this instructional video for more info. If you are unable to locate your locker verification co...
Tue, 26 Oct, 2021 at 10:24 AM
While you are able to use the My parcel Locker a small number of times without the app, all users must download the My Parcel Locker App to use the parcel l...
Thu, 23 Jul, 2020 at 9:15 AM
It's helpful to notify My parcel locker if you no longer reside at a building with a Parcel Locker system as it can cause confusion with the couriers, c...
Mon, 21 Oct, 2019 at 12:32 PM
In most situations, My Parcel Locker will be able to provide benefit to you for deliveries including making it more convenient to collect your parcel at a t...
Mon, 24 Feb, 2020 at 3:42 PM
Follow the registration process at mplocker.com or download the My Parcel Locker app from the Apple App Store or Google Play store. Open the My Parcel Lo...
Thu, 15 Jul, 2021 at 9:31 AM
If you have requested a password reset email and haven't received it you may need to check your spam/junk mail folder and see if it was filtered through...
Thu, 9 Jan, 2020 at 9:49 AM
The My Parcel Locker system in some instances will require a user to purchase collection tokens or load an account with a dollar value to pay for any overdu...
Thu, 25 Jun, 2020 at 9:12 AM