My Parcel Locker Support

If you aren't able to log into the My Parcel Locker app or web portal you may need to reset your password, you can follow the  "Forgot Password?&qu...

If you have moved between apartments in your apartment block that has a My Parcel Locker or if you've moved to another building that also has a My Parce...

Some things that might be affecting this; 1. The email address field in the log in form is case sensitive so make sure all the text is lowercase as mobile p...

If you have received an email from My Parcel locker with the following content: Hi [NAME], as you are currently registered for deliveries to the parcel ...

If your parcel has accumulated storage fees in the form of tokens you will need to pay off the storage fee debt in order to collect your parcel. You will ne...