In most situations, My Parcel Locker will be able to provide benefit to you for deliveries including making it more convenient to collect your parcel at a time that suits you and keeping your parcels more secure as they won't be left in a common area or with the building management, however, if you wish to no longer get parcels delivered into the parcel locker you can organise to flag your name as "Do Not Deliver" in the parcel locker system thereby notifying couriers to not deposit parcels into the lockers for you*.

Please make contact with My Parcel Locker support by the form on this web site or email support@myparcellocker.com

*Please be aware that if you chose to flag your details as "Do Not Deliver" couriers might not choose to leave parcels in the mail room or with building managers by the request of the building management, in that case, My Parcel Locker is not responsible for any parcels not placed in the parcel lockers.