It's helpful to notify My parcel locker if you no longer reside at a building with a Parcel Locker system as it can cause confusion with the couriers, current residents and yourself when a courier delivers a parcel to an apartment with your old details registered against it.

To deactivate your account simply use the form on this support portal or email support@myparcellocker.com with your Name, Mobile phone and apartment address and we'll deactivate your account.


Please note: if you have any tokens remaining on your account we will not be able to refund any value upon deactivation of your account.