General FAQ

Frequently Asked Questions about using the My Parcel Locker service

My Parcel Locker Terms and Conditions
  Terms and Conditions  Secure Parcel Lockers  Last updated: January, 2022 At My Parcel Locker it’s important that we keep our legal agreements simpl...
Tue, 3 Jun, 2025 at 3:17 PM
Where is and how do I login to the My Parcel Locker user portal?
The My Parcel Locker user portal is located at http://mplocker.com Make sure the "User" page is selected and to use your email address and passwo...
Tue, 3 Jun, 2025 at 3:20 PM
What is the "Additional Recipients" about?
The Additional Recipients field in the My Parcel Locker app can be used to store people that might be needing to receive parcels but don't have a My Par...
Fri, 14 Apr, 2023 at 9:31 AM
Can I have a parcel delivered to a My Parcel Locker if I don't live in the unit complex?
If you aren't a resident of a unit complex/unit building where a My Parcel Locker resides then you aren't entitled to use the My Parcel Locker syste...
Tue, 22 Nov, 2022 at 9:46 AM
What courier companies use the My Parcel Locker
The My Parcel Locker is "Courier Agnostic" which means that it is not fussy about who deposits into it in terms of courier companies. Couriers who...
Fri, 7 Mar, 2025 at 9:42 AM