Support times
Monday to Friday
8 AM to 8 PM AEST (Brisbane) time on-call support
Weekends and public holidays
10 AM to 2 PM standby support
Christmas Day and Good Friday Easter public holidays

We continuously monitor the support queues for critical issues and you are welcome to email us at anytime

My Parcel Locker will endeavour to resolve support issues as quickly as we are able to

Follow this link to find out how to contact My Parcel Locker