Contact our support department by email support@myparcellocker.com or call one of the phone numbers below, we will ask you a series of security questions and we will then attempt to assist in the collection of your parcel. If we need to service the locker we will arrange an agent to come to the site and perform maintenance.


My Parcel Locker Phone numbers:

  • Brisbane  (07) 3123 2862
  • Sydney  (02) 8073 4298
  • Melbourne  (03) 9034 5079
  • Perth  (08) 6365 4675